Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes.
Aim to preserve customers and renew contracts.
Approach potential customers to establish relationships.
Gain solid knowledge of competitors.
Requirements:
Minimum academic qualification of HND degree in any discipline
3 years of working experience
The candidate must possess excellent communication and problem-solving skills and work closely with teams to boost profitability and customer satisfaction.
